In order to enjoy the best experience during your visit to Savvy Salon and Day Spa, please observe the following recommendations:
Please be on time for your spa service. Arriving 15 minutes early will allow more time for relaxation and change out prior to your service.
For most facial, massage and body treatment services, you will be provided with a warm robe and slippers. You will be appropriately and discreetly draped during all services. For Airbrush Tanning services, you may undress to your level of comfort. You may also bring a bathing suit if desired. It is advised that you wear dark, loose fitting clothing to your appointment to avoid transfer of product.
Children are not allowed in the spa unless they are receiving a service.
Our spa is a phone-free zone. Take this time to unplug and unwind to more thoroughly enjoy your services.
We realize that everyone has unexpected interruptions in your life, and occasionally, may need to cancel your appointments. We request, when at all possible, that you give at least 48 hours’ notice when canceling or changing an appointment. When given ample notice, we will be able to accommodate another client. We realize it is sometimes challenging to remember appointments reserved well in advance, so as a courtesy, we confirm your appointment 24 to 48 hours before the scheduled time. If for some reason we are unable to contact you, it is still your responsibility to remember your appointment time. If last-minute cancellations or schedule changes become habitual, we reserve the right to ask for pre-payment before scheduling your next service.
For groups of three or more people requesting multiple appointments, we have a Group Booking Contract we ask that you complete, along with the submission of a credit card number. We will not charge your card unless your appointments are not canceled within 48 hours of the contracted services. If not canceled within this time frame, you will be charged the entire amount of your appointments.
Gift certificate purchases are non-refundable, but are transferable to another party. You may use the value of your gift certificate toward any services or products of your choice, unless otherwise specified. We request that you redeem your gift certificate by the date indicated on the card.
SPA SERVICES FOR MINORS
If under 18 years of age, and unaccompanied by a parent or guardian, we request that a minor consent form be completed before receiving any spa services.
When requested to perform services off-site, we require a payment of $25 per each 15 minutes of travel time, round trip, along with a 25% gratuity for the service provider.